Schedule a Core Return

As you may know, returning the core of your transmission can save you a lot of money while allowing you to retain the warranty on your new Monster transmission. Here at Monster Transmission & Performance, we strive to make the process of buying a transmission as simple and painless as possible. One of the ways we provide for you to do this is to simply complete the form below, and we will manage the core pick-up and freight process. We cover the logistics and coordinate the best shipping rates for you, with only $299 deducted from your core charge refund.

Information for Pickup:

  • Drain transmission and torque converter as much as possible.
  • Strap down the core to a pallet or crate.
  • Remove any external parts. Any external parts received woudl not be returned.
  • Once your transmission is scheduled for shipment, please print out three copies of the bill of lading. One copy should accompany the transmission.
  • Give the remaining two copies to the driver that is picking up the transmission, who will return a copy to you with your transmission's tracking information, as a receipt.
  • If your transmission came in a pod, the core will have to be returned with the pod, to receive a full core deposit and/or activate your warranty.
  • The core should not be cracked or damaged in any way. If the core is not a usable core, the warranty will not be activated. If you have a core deposit, it will be eligible for up to 25% of the refund.

Core Policy:

  • Schedule core within 30 days of it being shipped out.
  • Core needs to be recieved in-house within 30 days of it being shipped out.
  • The core includes both Transmission and Torque Converter.
  • If the core is not received within 30 days of the ship date, warranty will only be able to be obtained by paying the core fee. Otherwise, the order will be excluded from ANY and ALL warranty coverage.
  • If you would like to send in your core to build, the warranty will be in effect on the ship date.
  • All core return shipping is non-refundable after 30 days.
  • Once core is received the warranty is activated. If a core deposit was paid, then we will issue a refund. This usually takes anywhere from 10 to 20 business days, but can take up to 30 days to process.

Things to do:

  • Please confirm that you have received the Bill of Lading, if you have not received it by the morning of your requested pickup please reach out at coredept@monstertransmissions.com.